KKBD Info Privacy Policy – Your Complete Guide to Data Protection

1Introduction

KKBD Info (hereinafter referred to as "we", "us", or "the platform") is a trusted online gaming platform serving players in Bangladesh and beyond. We believe that every user's privacy is a fundamental right.

This privacy policy explains what information is collected when you register or use KKBD Info, how that information is used and protected, and what rights you have over your data.

By using this platform, you are considered to have agreed to this privacy policy. If you disagree with any part of it, please contact us or discontinue use of the service.

2What Information We Collect

KKBD Info only collects information that is necessary to provide you with the best service. Data is collected in two ways — information you provide directly, and information collected automatically while you use the platform.

Information Provided Directly by You:

• Identity Information: Full name, date of birth, gender, national ID number, or passport number.
• Contact Information: Email address, mobile number, residential address.
• Financial Information: bKash/Nagad/Rocket number, transaction history. Full payment card details are not stored on our servers.
• KYC Documents: A photo of your National ID, passport, or driving licence.
• Account Information: Username, password (in encrypted form), and preferred settings.

Automatically Collected Information:

• Device Information: IP address, device type, operating system, browser type.
• Usage Information: Pages visited, time spent, and games played.
• Transaction Logs: Records of deposit and withdrawal times, amounts, and methods.
• Cookies & Tracking Data: Session cookies, preference cookies, and analytics cookies.

3How We Use Your Information

KKBD Info uses the data it collects only for specific, legitimate purposes. We never use your information for excessive or unrelated ends. The primary purposes are:

• Account Management: For managing registration, login, password resets, and account settings.
• Identity & Age Verification: To ensure that only adults and eligible individuals are using the platform.
• Financial Transaction Processing: To process deposits and withdrawals and maintain transaction history.
• Customer Support: To address your complaints, questions, and support needs.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Compliance with Legal Obligations: To comply with anti-money laundering laws and other applicable regulations.
• Platform Improvement: To analyze user experience and improve the quality of our service.
• Communications & Notifications: To keep you informed about important updates, promotions, and security-related notices.

In line with KKBD Info's Privacy Policy, we will never send you marketing messages without your consent. You can unsubscribe from marketing emails at any time.

4Data Sharing & Third Parties

KKBD Info does not sell or rent your personal information. However, in certain situations we may share limited data with trusted third parties:

• Payment Provider: bKash, Nagad, Rocket, and other payment gateways receive the information necessary to process transactions.
• Identity Verification Service: Approved verification bodies for the KYC process.
• Legal Authority: With government authorities where required by court order or legal obligation.
• Technology Partner: Service providers that support platform operations, such as cloud hosting or analytics.

5Data Protection Measures

KKBD Info follows the highest industry security standards to protect your information. Our security measures are detailed below:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: Advanced firewall systems block unauthorized access.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Regular Security Audits: Regular system checks conducted by third-party security experts.
• Data Backup: Regular backups minimize the risk of data loss.
• Access Control: Only authorized personnel have access to specific data.

Please note, however, that no method of transmission over the internet is 100% secure. We take every measure to protect your data, but if a security breach ever occurs, we will notify you promptly and take the necessary steps.

6Cookie Policy

The KKBD Info website and app use cookies to enhance your experience. Cookies are small data files stored on your device. The types of cookies we use:

• Essential Cookies: Required for login sessions, security, and core platform functions. These cannot be disabled.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To analyze website usage and improve our services.
• Functional Cookies: To save your gaming preferences and settings.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features on the platform.

7Your Privacy Rights

Under KKBD Info's Privacy Policy, you have the following rights. To exercise any of them, please contact us:

• Right to Access: You can request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may request that the processing of your data be restricted for specific reasons.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.
• Right to Lodge a Complaint: If your complaint is not resolved with us, you may escalate it to the relevant authority.

8Data Retention Period

KKBD Info does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For as long as your account is active, and for 5 years after closure.
• Financial Transaction Records: A minimum of 5–7 years, as required by law.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Contact: 3 years from the date of last contact.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

9Child Protection

KKBD Info is firmly committed to child protection. Our platform is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

If you believe a minor has registered on our platform, please support@kkbdinfo.comto contact us.

10Changes to the Privacy Policy

KKBD Info may update this Privacy Policy as needed. In the event of any changes, we will:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, we will send a notification to your registered email address.
• We will display a notification banner on the platform.

Continued use of the platform after any policy changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.

11Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:

• Email: support@kkbdinfo.com
• Live Chat: Click the chat icon at the bottom right of the platform.
• Response Time: Typically within 1–3 business days.

Last Updated: January 2026 | Version: 2.1 | Contact: support@kkbdinfo.com